Shipping Policy
At SAMS, we’re committed to delivering your backpacks quickly and reliably. Below you’ll find details about our shipping process, delivery times, and rates.
Shipping Locations
We currently ship within the United States only. We do not offer international shipping at this time.
Order Processing Time
- Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification with tracking information once your order has shipped.
Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Free on orders over $50 / Flat rate $5.99 |
| Expedited Shipping | 2–3 business days | $14.99 |
| Priority Shipping | 1–2 business days | $24.99 |
Note: Delivery times may vary depending on your location and carrier delays.
Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number and a link to track your package. If you don’t receive this email, please check your spam folder or contact us.
Shipping Address Accuracy
Please ensure all shipping details are correct before placing your order. We are not responsible for delays or losses due to incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us immediately at [email protected] with your order number. We’ll do our best to resolve the issue quickly.
Contact Us
For any shipping-related questions, feel free to reach out to us:
SAMS
📍 546 Old West Rd, Thorsby, AL 35171
📞 +1 (479) 202-8196
📧 [email protected]